hello@nicolelacroixskin.com|Hours: Monday to Saturday: 10:00am-7:00pm CT

We want you to be happy with your purchase. All unopened items can be returned within 30 days of purchase. All opened items can be returned within 30 days of purchase, but  products where more than half of the product has been used are not eligible for return.

You will be responsible for paying shipping costs for the returned item, or delivering the product back to the store location.

Note: Shipping costs are non-refundable.

Unfortunately, we are unable to process any exchanges (unless you have received the incorrect product). You can return your item to us and place a new order to receive any item of your choice.

Note: Shipping costs
are non-refundable.

Unfortunately, we are unable to process any
exchanges (unless you have received the incorrect product). You can return your
item to us and place a new order to receive any item of your choice

We use USPS for shipping and shipping options are available at checkout.

All shipments are sent USPS with tracking. Texas residents should receive their orders within 2-3 business days. All other U.S. states should receive their orders within 5-7 business days. Once a package leaves our
hands, it is up to USPS to deliver the packages. Delays can occur during a high-volume sale period. We are working hard to make sure that you receive
your order as soon as possible.

Please contact us
immediately via email with your order number & details: hello@nicolelacroixskin.com

Unfortunately, we
cannot make changes or cancel an order after they have been submitted. We
advise that you choose items carefully before checking out.

Austin, Texas

Product descriptions have been carefully and thoughtfully written and include detailed information on how each product benefits the skin. If you still have questions, please contact hello@nicolelacroixskin.com